Learning Outcomes-

1.Students will be able to demonstrate effective verbal communication skills in their

 regular conversations and at their workplaces.

2. Students will become efficient in non-verbal communication skills.

3. Students will assimilate and adhere to corporate cultural norms and business ethics.

Assessment-

1. Total 50 marks assessment will be conducted.

2.Those who secure 25 marks out of 50 will be passed and will be awarded certification

 of completion.

3. The duration of the assessment will be of one hour.

3. The bifurcation of marks will be-

3.1.

Introducing yourself

20 marks

3.2.

Performance in role play

10 marks

3.3.

Writing an email

20 marks

Syllabus-

Module No

Particulars

Hours allocated

1

Verbal Communication Skills

4

1.1

Discover Yourself and Manage Anxiety

1

1.2

Assertiveness, Communicating intent and point of view

1

1.3

Win- Win Approach, Communicating assertively

1

1.4

Negotiation Skills

1

2

Non-verbal Communications

5

2.1

Utility & Types

2

2.2

E-mail etiquettes

1

2.3

Body language, facial expressions

1

2.4

Understanding cultural context

1

3

 Business Ethics & Corporate Culture

3

3.1

Corporate Norms- Understanding and executing

1

3.2

Business Ethics

1

3.3

Corporate Culture- meaning, Significance & Types

1