Customer Relationship Management

·       Our capable team will manage customer relations for you.

·       All the customer concern & complaints from different channels like toll free/call centre, escalated from dealers in system, mails, OEM website, & social media will be acknowledged within due time.

·       Closure of complaints with the help of the sales and after sales field team with customer satisfaction by adherence to the escalation matrix.

·       Publishing & reviewing the CC per 100 & top concern area analysis reports with the field team on a monthly basis

Get A Free Registration!

Submit