· Our capable team will manage customer relations for you.
· All the customer concern & complaints from different channels like toll free/call centre, escalated from dealers in system, mails, OEM website, & social media will be acknowledged within due time.
· Closure of complaints with the help of the sales and after sales field team with customer satisfaction by adherence to the escalation matrix.
· Publishing & reviewing the CC per 100 & top concern area analysis reports with the field team on a monthly basis
1. To get acquainted with corporate culture 2. To understand the business ethics 2. To learn the verbal communication skills 2. To learn non-verbal communication skills Certified Training on Corporate Communication Skill Development
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